Privacy Policy

    At Jack Jacpkson, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you visit our website, jackjacpkson.com (the “Site”), or purchase our products. By using our website and services, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

    1. Information We Collect

    We collect various types of information from you when you interact with our website, place an order, or communicate with us. The information we collect includes:

    A. Personal Information

    When you make a purchase or create an account, we may collect the following personal information:

    • Full name
    • Shipping and billing address
    • Email address
    • Phone number
    • Payment information (e.g., credit card details)
    • Account login information (if applicable)

    B. Non-Personal Information

    We also collect non-personal information automatically through cookies and tracking technologies:

    • Browser type and version
    • IP address
    • Pages visited and time spent on the site
    • Device type and operating system
    • Referring website or source

    C. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to improve functionality and personalize your experience. For more details, please refer to our Cookie Policy.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    A. To Process Orders and Provide Services

    • Process payments and fulfill orders
    • Deliver products to your specified address
    • Provide order updates and shipping notifications
    • Handle returns, exchanges, and customer service inquiries

    B. To Improve Our Website and Services

    • Monitor and analyze website traffic and user behavior
    • Identify and resolve technical issues
    • Develop and improve product offerings and customer service

    C. To Communicate with You

    • Respond to customer inquiries and support requests
    • Send promotional emails and newsletters (if you have opted in)
    • Provide updates on new products, sales, and events

    D. For Security and Fraud Prevention

    • Protect against unauthorized transactions and fraudulent activity
    • Detect and prevent security breaches
    • Maintain the integrity of our website and services

    3. How We Share Your Information

    We value your trust and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

    A. Service Providers

    We work with trusted third-party service providers who assist with:

    • Payment processing
    • Order fulfillment and shipping
    • Data storage and security
    • Email and marketing services

    These providers are only permitted to use your information to provide services on our behalf and must comply with strict data protection regulations.

    B. Legal Requirements

    We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

    C. Business Transfers

    In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs.

    4. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

    • Order-related information is retained for tax and legal purposes.
    • Account information is retained until you choose to delete your account.
    • Marketing preferences are retained until you opt out or unsubscribe.

    5. Your Rights and Choices

    You have the following rights regarding your personal information:

    A. Access and Correction

    You may request access to the personal information we hold about you and request corrections if any information is inaccurate.

    B. Data Deletion

    You may request that we delete your personal information, subject to legal obligations that require us to retain certain data.

    C. Marketing Preferences

    You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

    D. Cookies and Tracking

    You can adjust your browser settings to disable cookies or notify you when cookies are being used. However, disabling cookies may limit certain features on our website.

    6. Security of Your Information

    We implement industry-standard security measures to protect your personal information, including:

    • Secure Socket Layer (SSL) encryption for data transmission
    • Firewalls and access controls to secure our systems
    • Regular security audits and monitoring

    While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

    7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any linked websites before providing your personal information.

    8. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

    9. International Data Transfers

    If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to the transfer of your information to the United States, where privacy laws may differ from those in your jurisdiction.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

    11. Contact Information

    If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

    By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Jack Jacpkson with your personal information.